Order Cancellation Policy
Understanding Order Cancellation
At Clyrex Corporate, we aim to provide a seamless and transparent experience for all users. Since our platform delivers digital products such as services, reports, and insights, order cancellation is subject to specific conditions to maintain fairness and service integrity.
Cancellation Before Access is Granted
Users may request cancellation of their order only if access to the purchased assessment or service has not yet been provided. Once an assessment, exam, or report becomes accessible in the user’s account, the order is considered fulfilled and is no longer eligible for cancellation.
Instant Access Orders
For services that provide instant access upon successful payment, cancellation is generally not applicable. This is because the product is delivered immediately and becomes available for use without delay.
Scheduled Assessments & Programs
In the case of scheduled exams or future programs, users may request cancellation before the start of the scheduled assessment, provided access has not already been activated. Any such requests will be reviewed based on timing and usage status.
How to Request a Cancellation
To initiate a cancellation request, users must contact us with your order details. All requests should be made within a reasonable timeframe and will be reviewed to determine eligibility.
Fair Usage & Policy Integrity
Our cancellation policy is designed to ensure fairness for all users while maintaining the integrity of our digital delivery system. We encourage users to carefully review the details of the assessment or service before completing their purchase.
Support & Assistance
If you have any questions or require assistance regarding your order, our support team is always available to help. We are committed to providing a smooth and user-friendly experience at every step.
Contact Information
CLYREX PRIVATE LIMITED
Office Address: SCO 261, 2nd Floor, Sector 14, Panchkula, Haryana 134109
Support Phone: +91 7973519075
Read all our policies to understand how Clyrex Corporate operates, including platform usage, data privacy, delivery, and user rights.